Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena is a member of the Leading Hotels of the World group and is consistently voted ‘Best Hotel in Nairobi’ by airlines and international travel magazines alike.

Despite its pivotal central location, the Serena Nairobi hotel remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa’s most vibrant capital cities.

The interior décor reflects an entirely pan-African theme featuring art and inspiration from Ethiopia, the Maghreb, West Africa and East Africa. Offering a range of dining experiences, our hotel in Kenya is renowned for its ‘Mandhari’ fine-dining restaurant, which is rated as one of the Kenya’s finest. The Nairobi Serena Hotel also offers a world-class Conference Centre and the exclusive ‘Maisha’ Health Club and Spa.

Nairobi’s undisputed business venue of choice – both for visiting executives and for regional corporate event planners, the Nairobi Serena offers an unrivalled choice of executive suites, global connectivity, business support, conference-planning proficiency, product launch expertise and high-profile international corporate events venues.

More about this hotel


Health Club and Spa

In a world of shrinking time, information deluge, stress impact and escalating pressure, the need for inner peace is critical. Which is why we are delighted to present the concept of ‘Maisha’: our’ Mind, Body and Spirit Spa’ in Nairobi, which operates in all of our venues.

‘Maisha’ means ‘life’ in Swahili and with its spacious state-of-the-art facilities and opulent surroundings our Maisha Health Club and Spa in Kenya is one of Nairobi’s finest.

Facilities include:
A 25-metre heated outdoor pool with sun-deck and café service.

Spa facilities to include Jacuzzi, steam room, sauna, juice bar and sun-deck .

State-of-the-art gymnasium with both cardio and isotonic machines

Aerobic studio offering class and workout sessions in: cardiovascular, kick-boxing, dance, salsa, step aerobics, ‘Aero-tone’, ‘Astanga Vinyasa’ and ‘Hatha’ yoga, spinning, ‘Tai chi’ and ‘body stretch and sculpture’.

Four treatment rooms offering a wide range of holistic well-being to include: ‘Elemis’ massage, facials, body brushing and scrub, aromatherapy, reflexology, manicure and pedicure.

Golf: we can arrange for our guests to play at any of a number of nearby courses including the Royal Nairobi Golf Course and the Railway Golf Course.

Child Programs

At the Nairobi Serena Hotel, we appreciate the importance of quality family time. We’re also committed to ensuring that you can relax, secure in the knowledge that the children are having as great a holiday as you are. With this in mind we offer a wide range of family-friendly room options; children’s dining; baby-sitting, and plenty of adventure, sports and educational entertainment for children of all ages.
Family accommodation
Our rooms can be tailored to meet a wide range of family needs by means of the provision of interconnecting rooms, additional beds and cots. Our Garden Suites also offer enclosed outdoor terraces, which offer a safe play area for children. We can also provide baby-sitting services (prior notice appreciated).

Children’s meals
All our meals are generous buffet-styled presentations, with something to suit absolutely everyone. High-chairs can be provided, as can baby-friendly food. We are also delighted to offer slightly earlier children’s meals (as early as 6.30 pm) – tailored to suit your children. Our 24 hour room service menu also offers a number of choices suited to children.

Children’s entertainment
The hotel has its own swimming pool (supervised by a qualified life-guard but not suited to small children other than under parental supervision); it also has a shallow ‘baby pool’.
Added to this, we can offer:

Extensive enclosed gardens with internal goldfish ponds.
A selection of books and board games.
Proximity to a number of museums, wildlife and cultural sights.

Meetings and Events

The Nairobi Serena Hotel Conference Centre is Nairobi’s leading social and corporate venue and has been designed to compliment the assured elegance that already distinguishes the Nairobi Serena Hotel from all other capital city business venues.

The hotel offers:
The Ballroom Suite (inclusive of The Allamanda and Frangipani Function Rooms)
The Conference Centre comprising: The Amani Room, The Hibiscus, Canna and Lantana Rooms, each with their own break-out spaces.

The Serena Group has unrivalled experience in organizing a unique range of corporate and social events in Kenya, all of which are supported by state-of-the-art facilities, orchestrated by highly-trained personnel, and enjoy luxury accommodation, world-class catering and diverse leisure options.

Event Services in Nairobi include:
PA system, table microphones, cordless microphones, TV/Video/DVD, LCD projector/screen, podium, white boards/flip charts and markers.
Wi-Fi connectivity.
Delegate pads, pens/pencils and 1-litre mineral water.
Modern, modular events furniture, which can be tailored to your specifications.
Business support (secretarial services, photo-copying, Wi-Fi and a full range of global communications).
Registration staff and conference organization support.
Floral services.
24-hour generator back-up.
Travel desk for onward bookings or local safaris.
Concierge services.
Limousine and taxi services.
‘Meet and greet’ services.
State Suite, executive and business suites.
Extensive secure parking.
Health Club and Spa for your delegates.
Team-building programmes – in the hotel or in Nairobi Game Park.


Easily the most elegant, central and exclusive venue in Nairobi, the Nairobi Serena offers a wide range of wedding options for your Kenya wedding and honeymoon. The social venue of choice, it features its own event centre with private entrance, reception areas and function room. It also offers state-of-the-art audio-visual equipment, external cocktail terraces, spacious grounds for photo and video opportunities and a selection of superb suites.

As to formalities, from registrar to certificate, cake to champagne, all will be arranged. We also offer some unique family and friends accommodation packages, ‘his and hers’ pre-wedding grooming, flowers for the venue and the bride, wedding planning service, professional banquet catering and limousine service.

The Safari Capital for your Nairobi wedding – utter elegance, total style
Pre-wedding cocktail functions.
Registrar and completion of all formalities.
Flower bower in our main ballroom.
Pool-side wedding.
Garden wedding.
Wedding banquet in the ballroom or around the pool.
Tailor-made wedding cake.
Photography/video, hairdressing, make-up, flowers.
Special accommodation packages for the entire wedding party.


We offer a wide range of Nairobi rooms and suites, all of which are elegantly presented in a fusion of international and pan-African styles. All our rooms and suites in Nairobi are equipped with: air-conditioning, 2 telephones with international direct-dial and voice-mail, Internet (Wi-Fi and hard-wire connection), mini bar, digital safe, tea/coffee making facilities, LCD flat-screen satellite TV, 24-hour room service, dedicated resident’s lounge, laundry, valet and shoe-shine.

While most of our rooms are designated as non-smoking, a number of rooms are available for smokers, but these should be booked in advance. Quiet rooms can also be booked in advance.

All our Nairobi rooms enjoy the use of:
Our concierge, travel desk, taxi and limousine services.
Our ‘Maisha’ Spa and Health Club (golf can also be arranged)
Our Heated Swimming Pool
Our Bambara Resident’s Lounge
Our shop, Unisex Hair and Beauty Salon

Business and Executive Suites

Equally viable as a presidential/CEO, honeymoon or VIP venue, our selection of luxuriously-appointed suites comprises:

The Executive Suites
We offer six open-plan Executive Suites, each of which feature a king-sized bed, an extended seating area with couches and work-space, and a veranda.

The Business Suites
Our five Business Suites offer a separate bedroom (with king-sized bed), a sitting room (with work-space), a dining area (with table to accommodate 4), a veranda, and a guest washroom.

Standard and Superior Rooms

The majority of our rooms are either Standard or Superior rooms, which enjoy views either over the central park, or the Nairobi Cathedral. Interconnecting rooms can be supplied for family groups.

Our Deluxe Rooms have either queen-sized double beds (5x6ft) or twins with separate walk in shower, bathtub glazed windows. A choice of either garden view or city view rooms available..

Our Superior Rooms have king-sized double beds and a private veranda.

All our rooms and suites are equipped with:
2 telephones with international direct-dial and voice-mail
Internet (WIFI and hard-wire connection),
mini bar
digital safe
tea/coffee making facilities,
LCD flat-screen satellite TV,
24-hour room service,
dedicated resident’s lounge
laundry, valet and shoe-shine.
240 V – 3-Pin electricity.

Garden suites

The three open-plan Garden Suites offer a spacious room (with king-sized bed), which extends into a sitting room. The sitting room opens on to a private garden patio, which features a charming outdoor pergola (with a table to seat 4), a water feature and a sun-lounging area. The terrace also features a gate, which opens directly on to the hotel grounds.

The Bataleur and State Suites

The Bataleur Suite
A stand alone suite of generous proportions, the elegant Bataleur Suite features a spacious ensuite bedroom (with king-sized bed)and a separate sitting room (with integrated work-space).

The State Suite
The magnificent 120-square-metre State Suite features a spacious master bedroom with ensuite luxury bathroom and dressing area; an extensive drawing room (with plasma TV, audio centre and integrated work-space), a private dining room (and kitchen); a bar, entrance lobby and guest washroom.

Gastronomy & Bar

The Nairobi Serena Hotel offers a number of dining experiences, and a selection of bars, coffee shops and café areas, both inside and out. The hotel also features a dedicated resident’s lounge: The Bambara Lounge, which offers a café service, newspapers and private seating throughout the day. Or try our restaurant in Nairobi, the Mandhari, renowned for the excellence of its seasonally inspired menu and extensive wine cellars.

Room service
We offer a 24-hour room service, which features an extensive menu offering everything from the classic club sandwich to a delicately-spiced curry. We are also delighted to serve a private lunch or dinner in your room or suite; or to provide cocktails and canapés on your private terrace.

The Mandhari Restaurant

On the first floor, overlooking the pool is the Mandhari Restaurant, which offers an exclusive fine-dining experience. Considered by many to be Nairobi’s finest restaurant, Mandhari is renowned for the excellence of its seasonally inspired menu and extensive wine cellars. It is also celebrated for the welcoming elegance of its spacious interior dining space, which features a magnificent soapstone fresco, a pre-dinner cocktail lounge, a private dining area, a charming outdoor terrace and live piano music nightly.

International theme weeks
We invite a number of internationally renowned chefs to visit the Mandhari Restaurant throughout the year and are proud to present a series of ‘theme weeks’ to showcase the authentic cuisine of their countries.

The Café Maghreb

An internationally-themed buffet breakfast and lunch are served in the Moroccan-styled Café Maghreb, which also features a table d’hôte dinner menu and 24-hour brasserie service.
Café Maghreb also offers a speciality coffee area, and opens directly on to the pool terrace where shaded al fresco seating is also available.

Café Maghreb features a special ‘Seafood Night’ every Friday, when a wide range of fresh Indian Ocean seafood is cooked on glowing braziers poolside. We also feature a Kenyan Lunch every Thursday, which features a buffet selection of both international and Kenyan specialities.

The Pool Terrace and Bar

The Pool Terrace features the stylish semi-circular Pool Bar, which offers its own café-styled seating around the pool. Offering a wide range of wines, beers, cocktails, juices, teas and coffees, the Pool Bar also serves a tempting selection of poolside snacks throughout the day.

The Aksum Bar

Opening directly off reception and overlooking the charming water gardens of our extensive grounds, is the Ethiopian-inspired Aksum Bar, whose walls are decorated with classic Ethiopian icons, and whose ceiling is hung with hundreds of gold-edged umbrellas.

Offering an unrivalled range of drinks and bar snacks, the Aksum also features a garden terrace and is the venue for a series of musical evenings with live bands most evenings, live jazz on Thursdays, and live ‘Salsa’ music and dance on Saturdays.


Nairobi Serena Hotel

Processional Way, P.O. Box 46302
Nairobi , 00100, Kenya

Tel: (+254) 20 2822000/20313800
Fax: (+254) 202725184 or 202725250


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